1. INTRODUCTION
Welcome to HenovaFresh Ltd ("Company", "we", "our", "us"). These Terms and Conditions govern your use of our website, services, and smart vending machines. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
2. OUR SERVICES
HenovaFresh Ltd provides automated smoothie vending services through smart machines and digital platforms. Our services include purchase of fresh smoothies, website interaction and waitlist registration, and partnership and business engagement opportunities.
3. USER ELIGIBILITY
By using our services, you confirm that you are at least 18 years old or have parental/guardian consent, you provide accurate and complete information, and you will not misuse our services.
4. ORDERS & PAYMENTS
All purchases made through HenovaFresh machines are final once processed. Payments must be made via approved digital payment methods. We reserve the right to refuse or cancel transactions where necessary.
5. PRODUCT AVAILABILITY
Product availability may vary by location. We reserve the right to change menu options without prior notice. While we aim for consistency, product presentation may vary slightly.
6. HEALTH & ALLERGY DISCLAIMER
Our smoothies are made using fresh ingredients. However, we do not guarantee the absence of allergens. Customers with allergies should exercise caution. HenovaFresh Ltd is not liable for allergic reactions.
7. USE OF WEBSITE
You agree not to use the website for unlawful purposes, attempt to gain unauthorized access to systems, or disrupt or interfere with the platform.
8. INTELLECTUAL PROPERTY
All content on the HenovaFresh platform including logos, branding, text, and images are the property of HenovaFresh Ltd and may not be used without permission.
9. LIMITATION OF LIABILITY
HenovaFresh Ltd shall not be liable for any indirect or consequential damages, loss of data or business, or service interruptions beyond our control. Use of our services is at your own risk.
10. MACHINE USAGE
Users must use machines responsibly, follow on-screen instructions, and not tamper with or damage equipment. Any misuse may result in restriction of access or legal action.
11. REFUNDS & ISSUES
In the event of payment errors or machine malfunction, users may contact us for support. Refunds will be assessed on a case-by-case basis.
12. THIRD-PARTY SERVICES
We may rely on third-party providers for payments and technology infrastructure. We are not responsible for the performance or policies of third-party services.
13. PRIVACY
Your use of our services is also governed by our Privacy Policy.
14. TERMINATION
We reserve the right to suspend or terminate access to our services if users violate these Terms.
15. CHANGES TO TERMS
We may update these Terms from time to time. Continued use of our services constitutes acceptance of any changes.
16. GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with applicable laws in the jurisdictions where HenovaFresh operates.